He introduced the quality principle of “doing it right the first time”

You are managing a project team with 14 team members. All team members are located on a dangerous construction site. You were notified by one of your team members that a second team member has not been wearing the appropriate safety gear that is required.

What is the best conflict management approach to this situation?

Your project is nearing completion and the final product turnover is scheduled to happen within a few days. Your project has consistently been on-time and on-budget and you have been able to release a good portion of your contingency reserve back to the organization. You are notified that the project is being cancelled because the final product is not acceptable.

What is the most likely cause of this?

Your team members have escalated issues with the QA analyst and despite providing feedback and asking for improvements, the issues are continuing to be a problem for the project team and are disrupting the work that needs to be done. To avoid the risk associated with the QA analyst, you:

All of these project documents are used to manage stakeholder engagement except:

There are two significant outputs from the directing and managing the project work. They are:

A document showing the reporting structure within the project, as well as its relationship to the parent organization, is called the:

During this stage of team development, project team members are working independently and achieving project goals:

For your project, you will need to hire three vendors to provide services as you do not have the staff internally. During what process would you select the vendors?

As project manager you are reviewing the resource calendars and staffing assignments to determine an appropriate date for your team building event. Which process are you doing?

Which conflict management technique incorporates multiple viewpoints and is more likely to lead to consensus and commitment?

You have determined your staffing needs for your 10-month project. You will require resources from three major departments as well as some specialized expertise that may not be available in-house. Which of the following is not a tool or technique used in project team acquisition?

You just completed the initial analysis phase of your project and reported your findings to the sponsor. The project has significant uncontrollable risks and as such, your sponsor decides to cancel the project. Cancelling a troubled project is an example of:

Because there was a risk of rain during the outdoor event, the team decided to put a tent over the main banquet area. A risk has now been identified that the tent may become unsecured with high wind. The tent becoming unsecured is an example of:

As the project manager for a relatively small, internal project you had not considered the need for team-building activities when you were developing your cost and schedule estimates. However, the PMO manager has asked you to include some type of estimates in your final project information.

What statement is least accurate regarding the project manager’s role in project team-building?

Upon evaluation of the project requirements, your product development team lead provides you with the following duration information:

• If the product can be developed in-house with existing staff, the estimated duration is 14 days.
• If the product must be developed by a vendor, the estimated duration is 21 days.
• If a portion is developed in-house and a portion by the vendor, the estimated duration is 19 days.

Based on the information you received, there is a 30% probability that it can be developed fully in-house and a 50% probability that a portion can be developed in-house.
Considering the risk, what is the best duration estimate?

Your project has completed six months of the estimated 18-month duration. You were just notified that a key item you were purchasing for your project is now going to be delayed. What is the best thing you should do?

According to Herzberg, these factors do not give positive satisfaction, although dissatisfaction results from their absence:

Which of the following is a lower consideration in determining the appropriate recognition and rewards for your project team:

Your project team and key stakeholders have identified over 100 risks for the project. Those risks have been analyzed and prioritized. Risk responses have been validated and approved. For the remaining risks you may:

All of the following should be included in the project risk management plan except:

Which statement is least accurate regarding the project management information system (PMIS):

You are about 30% complete with your project. Along with your team lead and a PMO representative, you are evaluating the project activities to determine whether they comply with organizational and project policies, processes, and procedures. You are:

Personnel assessment tools are used to:

Your project team has been making strong progress on the six-month project despite a significant amount of resistance within the organization. You were recently made aware, however, of some conflict between two of your key team members. What is the most appropriate action for you to take?

Residual risks are:

An uncertain event that may impact the project in the future, either positively or negatively, is called a(n):

As you evaluate a vendor bid of $350,000, you take into consideration the probability and impact of any delays. You determine that there is a 65% probability that the vendor will come in behind schedule at a cost of $125,000 and there is a 35% probability that the vendor will come in early for a savings of $50,000.

What is the total value of the bid?

Chris is managing the new marketing project in which he is responsible for developing the associated marketing collateral. Chris is using a graphic design company to create the artwork for the new collateral. In order to improve the probability that the graphic designer delivers on time, he inserts a penalty clause for late delivery into the contract.

Chris is using which risk response?

The risk response that can be categorized as either passive or active is:

You are the Project Manager of the construction project. The project is being executed in a hurricane-prone area. Due to the potential risk of storms to the project, you buy insurance for hurricanes and tropical storms. This is an example of:

You are conducting a quantitative risk analysis on your project in relation to potential profits earned from a new product. The estimated base profit is $350,000. There is a 20% chance that it will exceed expectations at a value of $180,000, there is a 50% chance it will meet expectations at a value of $40,000, and a 30% chance it will not meet expectations at a value of ($140,000).

What is the expected monetary value of the risk?

You are evaluating potential outcomes for a new product you are launching. Based on market analysis, there is a projected profit of $125,000. However, depending on the risk of the market segment, the profit may increase or decrease. There is 35% chance that the profit will increase by $30,000, a 40% chance that the profit will increase by $15,000 and a 25% chance that the profit will decrease by $20,000.

What is the EMV of this risk scenario?

This risk response strategy changes the project plan to decrease the probability of an identified threat:

Used in modeling and simulation, these represent the uncertainty in values, such as durations of schedule activities and costs of project components:

This analysis technique is a statistical concept that calculates the average outcome when the future includes scenarios that may or may not happen:

With your team, you are evaluating all of the identified risks to determine the likelihood that those risk events will occur and also assessing the impact if they do occur. What process are you conducting?

You are the project manager for a construction project. A risk has been identified that the installation of the electrical components presents a safety hazard to the workers. You decide to make the area impassable to all workers during the installation. What type of risk response is this?

You have completed a risk analysis for your project and assessed the probability and impact for each of the identified risks. Based on the evaluation, your overall risk score is 7.9. As such, this project is considered to be:

You are the project manager for the development of the new community park. The residents of the community have requested that a portion of the area be used for a dog park. If implemented, the dog park would require the use of a two-gate system in order to reduce the risk of a dog escaping the defined area.

What is the most accurate statement regarding the double-gate system?

Your product development project is creating a new children’s toy. There has been extensive component testing of the parts for the toy. While most of the components tested were satisfactory, piece B has been determined to be a significant choking risk to the target age group.

What would be the most appropriate risk response to piece B?

Exploitation is to opportunities as _________ is to threats.

All of the following are information gathering techniques for identifying risks, except:

With your team, you are evaluating the project and project information to determine uncertain events that could affect the project either negatively or positively. This is the process of:

Which statement is most accurate regarding contingency and fallback plans?

You are evaluating the following information to understand the implications of risk on the estimate. There is 40% chance it will take 12 days, a 25% chance it will take 18 days, and a 35% chance it will take 10 days. What is the best estimate?

A workaround is considered:

An employee performing consistent with Maslow’s self-actualization concept would most likely be McGregor’s:

One of your team members recently lost their spouse and the performance on the project has suffered as a result. His inability to perform his job is based on his current focus on his social needs according to which theory?

According to Herzberg’s theory of motivation, a base salary is:

Your new team manager tends to micro-manage his team as he believes that people are generally lazy and don’t want to work. How would the team manager classify his team?

According to Herzberg, these factors do not give positive satisfaction, although dissatisfaction results from their absence:

He applied the Pareto principle to quality issues and developed the trilogy: quality planning, quality control, and quality improvement.

Damage to reputation would be considered a:

In conducting a stakeholder analysis, there are a number of tools that could be used to rank and rate your stakeholders. The salience model of stakeholder classification, groups stakeholders based on:

The organization is evaluating potential projects to invest in during the upcoming year:

• project A is a 5-year project with a $30,000 NPV
• project B is a 1-year project with a $40,000 NPV
• project C is a 1-year project with a ($70,000) NPV

Which statement is most accurate?

In group decision-making, the use of this method means that the largest block in a group decides, even if a majority is not achieved:

With your team, you have generated a large number of potential requirements. You would like to bucket the ideas into groups for further analysis. What technique should you consider using with your team?

Risk monitoring and controlling can best be accomplished through:

Your sponsor has scheduled a meeting with you to discuss the project’s progress. When you present her with the most current status, she expresses some concern about the project schedule. After evaluating contingency that may be reduced, what would be the next step?

Which of the following is true about risk audits?

Which statement is least accurate regarding the PDM:

If you have the completed stakeholder register, what process have you completed?

Financial databases, lessons learned, issue and defect management databases, and previous project files are all considered components of the:

The difference between the project schedule and the schedule baseline could best be described as:

Activity C has a start to start relationship with Activity D. Activity C is 12 days and activity D is 15 days. If the start of activity D gets delayed by six days, what is the best case duration?

A review of the effectiveness of risk responses in dealing with the identified risks and their root causes.

Determining if the remaining reserve is adequate by evaluating the amount of contingency reserves remaining to the amount of risk remaining.

Identified upper and lower measurements that establish limits that if the repeated results fall within those limits, the process is considered stable:

Requirements documentation and the requirements traceability matrix are:

The activity attributes are to the activity list as what is to the WBS?

Which of the following is not a component of the scope baseline?

Which output is completed first: the stakeholder register or the stakeholder engagement plan?

The schedule forecasts will be an output of what process?

You have secured written authorization for your project. What process has been completed?